{"id":5241,"date":"2024-07-23T14:31:25","date_gmt":"2024-07-23T13:31:25","guid":{"rendered":"https:\/\/zenandart.pt\/?page_id=5241"},"modified":"2026-05-09T22:25:49","modified_gmt":"2026-05-09T21:25:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/zenandart.pt\/it\/faq\/","title":{"rendered":"Domande frequenti"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5241\" class=\"elementor elementor-5241\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3c4e3f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3c4e3f\" data-element_type=\"section\" data-settings='{\"stretch_section\":\"section-stretched\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea5328a\" data-id=\"ea5328a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78a77da elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"78a77da\" data-element_type=\"widget\" data-settings='{\"_animation\":\"slide-up\"}' data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span class=\"text-theme\">FAQ<\/span>s<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9ce8e elementor-widget elementor-widget-spacer\" data-id=\"2e9ce8e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49b064b elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49b064b\" data-element_type=\"section\" data-settings='{\"stretch_section\":\"section-stretched\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aaab48e\" data-id=\"aaab48e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-086d353 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-accordion\" data-id=\"086d353\" data-element_type=\"widget\" data-settings='{\"_animation\":\"slide-up\"}' data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8831\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8831\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:1. Onde fica localizado o Zen &amp; Art?\" href=\"javascript:void(0)\">1. Dove si trova l'Zen &amp; Art?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8831\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8831\"><p>L'hotel boutique Zen &amp; Art si trova a Santa Maria da Feira, in Portogallo, vicino al centro della citt\u00e0, a meno di 1 km dal Castello e a 6 km dall'Europarque.<\/p><p>La citt\u00e0 di Porto e il fiume Douro distano 30 km e l'aeroporto Francisco S\u00e1 Carneiro 45 km. La spiaggia di Espinho si trova a 15 km.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8832\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8832\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:2. Qual a diferen\u00e7a entre as tarifas Standard, Flex\u00edvel e N\u00e3o Reembols\u00e1vel?\" href=\"javascript:void(0)\">2. Qual \u00e8 la differenza tra le tariffe Standard, Flessibili e Non Rimborsabili?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8832\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8832\"><p><strong>Standard: <\/strong>Cancellazione gratuita fino a 7 giorni prima dell'arrivo. Dopo questo periodo, in caso di cancellazione o mancata presentazione, verr\u00e0 addebitato l'intero importo della prenotazione. Implica il pagamento anticipato dell'intero importo della prenotazione al momento della conferma.<\/p><p><strong>Non rimborsabile: <\/strong>Nessun rimborso in caso di cancellazione, modifica o mancata presentazione. L'intero importo della prenotazione deve essere prepagato al momento della conferma.<\/p><p><strong>Flessibile: <\/strong>La cancellazione \u00e8 gratuita fino a 24 ore prima dell'arrivo. Dopo tale termine, in caso di cancellazione o mancata presentazione, verr\u00e0 addebitato l'intero importo della prenotazione. Non \u00e8 richiesto alcun pagamento anticipato per confermare la prenotazione. Il pagamento pu\u00f2 essere effettuato online o al momento del check-in all'arrivo.<\/p><p>Per prenotare online, <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/en\/\" rel=\"noopener\" data-umami-event=\"link:clique aqui\" data-umami-event-url=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/\">clicca qui<\/a><\/strong><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8833\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8833\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:3. Hor\u00e1rio de check-in e check-out?\" href=\"javascript:void(0)\">3. Orari di check-in e check-out?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8833\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8833\"><p>Il check-in \u00e8 disponibile tra le 15.00 e le 18.00, mentre il check-out deve essere effettuato tra le 9.00 e le 12.00.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8834\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8834\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:4. Condi\u00e7\u00f5es e ber\u00e7os para crian\u00e7as\" href=\"javascript:void(0)\">4. Condizioni e culle per bambini<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8834\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8834\"><p>Tutti i bambini sono i benvenuti!<\/p><p>Per vedere i prezzi e le informazioni sull'occupazione, aggiungete alla vostra ricerca il numero di bambini e la loro et\u00e0. Per i bambini da 0 a 3 anni sono disponibili culle (su richiesta) al costo di 30 \u20ac a notte. Le culle non sono incluse nel prezzo totale della prenotazione e devono essere pagate separatamente durante il soggiorno.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8835\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8835\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:5. Servem pequeno-almo\u00e7o?\" href=\"javascript:void(0)\">5. Servite la colazione?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8835\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8835\"><p>S\u00ec, la colazione \u00e8 inclusa. Serviamo una colazione preparata con prodotti freschi locali per iniziare al meglio la giornata.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd5b7a0 elementor-widget elementor-widget-spacer\" data-id=\"dd5b7a0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-88ff118 elementor-section-content-middle elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"88ff118\" data-element_type=\"section\" data-settings='{\"background_background\":\"classic\",\"stretch_section\":\"section-stretched\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c96a830\" data-id=\"c96a830\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2bd521 e-con-full e-flex e-con e-parent\" data-id=\"c2bd521\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ca72c1 elementor-widget elementor-widget-heading\" data-id=\"8ca72c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Siete pronti a rallentare?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ff8457 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6ff8457\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/en\/\" rel=\"noopener\" data-umami-event=\"link:Reservar Estadia\" data-umami-event-url=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Prenota il tuo soggiorno<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQs 1. Onde fica localizado o Zen &amp; Art? O hotel boutique Zen &amp; Art est\u00e1 localizado em Santa Maria da Feira, Portugal, perto do centro da cidade, a menos de 1 km do Castelo e a 6 km do Europarque. A cidade do Porto e Rio Douro ficam a 30km e o Aeroporto Francisco [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","inline_featured_image":false,"footnotes":""},"class_list":["post-5241","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/pages\/5241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/comments?post=5241"}],"version-history":[{"count":10,"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/pages\/5241\/revisions"}],"predecessor-version":[{"id":14139,"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/pages\/5241\/revisions\/14139"}],"wp:attachment":[{"href":"https:\/\/zenandart.pt\/it\/wp-json\/wp\/v2\/media?parent=5241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}