{"id":5241,"date":"2024-07-23T14:31:25","date_gmt":"2024-07-23T13:31:25","guid":{"rendered":"https:\/\/zenandart.pt\/?page_id=5241"},"modified":"2026-05-12T23:24:38","modified_gmt":"2026-05-12T22:24:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/zenandart.pt\/fr\/faq\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5241\" class=\"elementor elementor-5241\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3c4e3f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3c4e3f\" data-element_type=\"section\" data-settings='{\"stretch_section\":\"section-stretched\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea5328a\" data-id=\"ea5328a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78a77da elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"78a77da\" data-element_type=\"widget\" data-settings='{\"_animation\":\"slide-up\"}' data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#111111\">QUESTIONS<\/span><br>\n  <span style=\"color:#c49a6c\">FR\u00c9QUENTS<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49b064b elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49b064b\" data-element_type=\"section\" data-settings='{\"stretch_section\":\"section-stretched\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aaab48e\" data-id=\"aaab48e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-086d353 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-accordion\" data-id=\"086d353\" data-element_type=\"widget\" data-settings='{\"_animation\":\"slide-up\"}' data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8831\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8831\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:1. Onde fica localizado o Zen &amp; Art?\" href=\"javascript:void(0)\">1. O\u00f9 se trouve Zen &amp; Art ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8831\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8831\"><p>Zen &amp; Art est situ\u00e9 \u00e0 Santa Maria da Feira, au Portugal, \u00e0 proximit\u00e9 du centre-ville, \u00e0 moins d'un kilom\u00e8tre du ch\u00e2teau et \u00e0 6 km de l'Europarque.<\/p><p>La ville de Porto et le fleuve Douro se trouvent \u00e0 30 kilom\u00e8tres et l'a\u00e9roport Francisco S\u00e1 Carneiro \u00e0 45 kilom\u00e8tres. La plage d'Espinho se trouve \u00e0 15 km.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8832\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8832\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:2. Qual a diferen\u00e7a entre as tarifas Standard, Flex\u00edvel e N\u00e3o Reembols\u00e1vel?\" href=\"javascript:void(0)\">2. Quelle est la diff\u00e9rence entre les tarifs standard, flexibles et non remboursables ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8832\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8832\"><p><strong>Standard : <\/strong>Annulation gratuite jusqu'\u00e0 14 jours avant l'arriv\u00e9e. Pass\u00e9 ce d\u00e9lai, le montant total de la r\u00e9servation sera factur\u00e9 en cas d'annulation ou de non-pr\u00e9sentation. Implique le pr\u00e9paiement du montant total de la r\u00e9servation au moment de la confirmation.<\/p><p><strong>Non remboursable : <\/strong>Aucun remboursement en cas d'annulation, de modification ou de non-pr\u00e9sentation. Le montant total de la r\u00e9servation doit \u00eatre pay\u00e9 \u00e0 l'avance au moment de la confirmation.<\/p><p><strong>Flexible : <\/strong>L'annulation est gratuite jusqu'\u00e0 24 heures avant l'arriv\u00e9e. Pass\u00e9 ce d\u00e9lai, l'h\u00f4tel pr\u00e9l\u00e8ve le montant total de la r\u00e9servation en cas d'annulation ou de non-pr\u00e9sentation. Aucun pr\u00e9paiement n'est requis pour confirmer la r\u00e9servation. Le paiement peut \u00eatre effectu\u00e9 en ligne ou lors de l'enregistrement \u00e0 l'arriv\u00e9e.<\/p><p>Pour r\u00e9server en ligne, <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/en\/\" rel=\"noopener\" data-umami-event=\"link:clique aqui\" data-umami-event-url=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/\">cliquez ici<\/a><\/strong><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8833\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8833\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:3. Hor\u00e1rio de check-in e check-out?\" href=\"javascript:void(0)\">3. Heures d'arriv\u00e9e et de d\u00e9part ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8833\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8833\"><p>L'enregistrement est possible entre 15h et 18h, et le d\u00e9part doit se faire entre 9h et 12h.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8834\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8834\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:4. Condi\u00e7\u00f5es e ber\u00e7os para crian\u00e7as\" href=\"javascript:void(0)\">4. Conditions et lits pour enfants<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8834\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8834\"><p>Tous les enfants sont les bienvenus !<\/p><p>Pour voir les prix et les informations sur l'occupation, ajoutez le nombre d'enfants et leur \u00e2ge \u00e0 votre recherche. Pour les enfants de 0 \u00e0 3 ans, nous disposons de lits d'enfant (sur demande) au prix de 30 \u20ac par nuit. Les lits d'enfants ne sont pas inclus dans le prix total de la r\u00e9servation et doivent \u00eatre pay\u00e9s s\u00e9par\u00e9ment pendant votre s\u00e9jour.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8835\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8835\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><path d=\"M13.5 19L13.5 9L14.5 9L14.5 19H13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"28\" height=\"28\" viewbox=\"0 0 28 28\" fill=\"none\"><circle cx=\"14\" cy=\"14\" r=\"13.5\" stroke=\"#C29F7B\"><\/circle><path d=\"M9 13.5H19V14.5H9V13.5Z\" fill=\"#C29F7B\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\" data-umami-event=\"link:5. Servem pequeno-almo\u00e7o?\" href=\"javascript:void(0)\">5. Servez-vous un petit-d\u00e9jeuner ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-8835\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8835\"><p>Oui, le petit-d\u00e9jeuner est inclus. Nous servons un petit-d\u00e9jeuner pr\u00e9par\u00e9 avec des produits locaux frais pour que vous puissiez commencer votre journ\u00e9e de la meilleure fa\u00e7on possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd5b7a0 elementor-widget elementor-widget-spacer\" data-id=\"dd5b7a0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-88ff118 elementor-section-content-middle elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"88ff118\" data-element_type=\"section\" data-settings='{\"background_background\":\"classic\",\"stretch_section\":\"section-stretched\"}'>\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c96a830\" data-id=\"c96a830\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2bd521 e-con-full e-flex e-con e-parent\" data-id=\"c2bd521\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ca72c1 elementor-widget elementor-widget-heading\" data-id=\"8ca72c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 ralentir ?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ff8457 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6ff8457\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/en\/\" rel=\"noopener\" data-umami-event=\"link:Reservar Estadia\" data-umami-event-url=\"https:\/\/booking.roomraccoon.pt\/zen-and-art\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9servez votre s\u00e9jour<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>D\u00daVIDAS FREQUENTES 1. Onde fica localizado o Zen &amp; Art? O Zen &amp; Art est\u00e1 localizado em Santa Maria da Feira, Portugal, perto do centro da cidade, a menos de 1 km do Castelo e a 6 km do Europarque. A cidade do Porto e Rio Douro ficam a 30km e o Aeroporto Francisco S\u00e1 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","inline_featured_image":false,"footnotes":""},"class_list":["post-5241","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/pages\/5241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/comments?post=5241"}],"version-history":[{"count":25,"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/pages\/5241\/revisions"}],"predecessor-version":[{"id":15870,"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/pages\/5241\/revisions\/15870"}],"wp:attachment":[{"href":"https:\/\/zenandart.pt\/fr\/wp-json\/wp\/v2\/media?parent=5241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}