{"id":5241,"date":"2024-07-23T14:31:25","date_gmt":"2024-07-23T13:31:25","guid":{"rendered":"https:\/\/zenandart.pt\/?page_id=5241"},"modified":"2025-12-01T19:35:37","modified_gmt":"2025-12-01T19:35:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/zenandart.pt\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FREQUENT<\/span> QUESTIONS<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t1. Where is Zen & Art located?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Accommodation Zen & Art is located in Santa Maria da Feira, Portugal, close to the city centre, less than 1 km from the Castle and 6 km from Europarque.<\/p>

The city of Porto and the Douro River are 30 kilometres away and Francisco S\u00e1 Carneiro Airport is 45 kilometres away. Espinho beach is 15 km away. Ideal for those looking to book a room in a local accommodation or hotel in Santa Maria da Feira near Europarque, Vila Nova de Gaia and Porto.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t2. Difference between Standard, Flexible and Non-Refundable rates?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Standard: <\/strong>Free cancellation up to 7 days before arrival. After this period, the full amount of the reservation will be charged in the event of cancellation or no-show. Implies prepayment of the full amount of the reservation at the time of confirmation.<\/p>

Non-refundable: <\/strong>No refund in the event of cancellation, modification or no-show. The full amount of the booking must be prepaid at the time of confirmation.<\/p>

Flexible: <\/strong>Cancellation is free of charge up to 24 hours before arrival. After this time, the full amount of the reservation will be charged in the event of cancellation or no-show. No pre-payment is required to confirm the booking. Payment can be made online or paid at check-in on arrival.<\/p>

To open the online booking page, click here<\/a><\/strong><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t3. Check-in and check-out times?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Check-in is available between 3pm and 6pm, and check-out must be done between 9am and 12pm.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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All children are welcome!<\/p>

To see prices and occupancy information, add the number of children and their ages to your search. For children from 0 to 3 years old we have cots available (on request) at a cost of \u20ac30 per night. Cots are not included in the total price of the booking and must be paid for separately during your stay.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t5. How can I book a room?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can book online by clicking here<\/a><\/strong><\/span>via telephone +351 968 417 877<\/a>, WhatsApp<\/a> or at Booking.com<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t6. Do you serve breakfast?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, breakfast is included in all bookings. We serve breakfast prepared with fresh local produce to get your day off to the best start.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t7. Is there a car park available on site?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Zen & Art offers free private parking for guests' vehicles.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t8. Does the accommodation offer additional services?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. All rooms include access to all amenities and common areas: private car park, bar, outdoor pool, jacuzzi, terrace, indoor and outdoor fireplace, reading room, among others.<\/p>

Personalised services such as yoga, massages, dinners, visits to artists' studios, recommendations for local excursions, booking activities and more are available on the website. Services<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/circle><\/path><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/circle><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t9. Do you hold personalised dinners and group events?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. We are available to offer personalised dinners and events for groups. Whether for a christening, wedding, corporate event or group of friends. Get in touch contact<\/a><\/span> to find out more.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

PERGUNTAS FREQUENTES 1. Onde fica localizado o Zen & Art? O alojamento Zen & Art est\u00e1 localizado em Santa Maria da Feira, Portugal, perto do centro da cidade, a menos de 1 km do Castelo e a 6 km do Europarque. A cidade do Porto e Rio Douro ficam a 30km e o Aeroporto Francisco […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5241","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/pages\/5241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/comments?post=5241"}],"version-history":[{"count":10,"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/pages\/5241\/revisions"}],"predecessor-version":[{"id":12690,"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/pages\/5241\/revisions\/12690"}],"wp:attachment":[{"href":"https:\/\/zenandart.pt\/en\/wp-json\/wp\/v2\/media?parent=5241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}